Wendy became responsible for Private Clients Netherlands and Investment Banking Clients in 2024, but her journey from intern to Board member at Van Lanschot Kempen spans over 20 years. "The entrepreneurial spirit, client focus and atmosphere of continuous improvement keeps me enthusiastic," she reflects. "We’re in a strong position, but there’s always more to do." 

 

As a private banker, Shaziah works closely with clients to manage and grow their assets. She enjoys the focus on relationship management in the role: "This personal touch allows me to understand the unique needs and goals of every client, ensuring that the financial strategies we develop are tailored specifically to their circumstances." 

 

Wendy echoes the importance of understanding client needs: "What moves and motivates them, how do they see wealth, and how will they hand it on to their children or to society? We use our experience to identify patterns and share our expertise." 

 

This makes the work fulfilling for Shaziah too: "Whether it’s helping a family plan for future generations, assisting an entrepreneur in expanding their business, or navigating the complexities of retirement planning, each scenario presents its own challenges and rewards." 

 

Looking ahead, Shaziah believes there’s much she can learn from Wendy’s career: "The financial industry is constantly evolving, so I think it’s important to stay ahead by continuously seeking out new knowledge and skills. Wendy has always been committed to this continuous learning." 

 

What’s the key to successful client relationships? "Above all, be yourself," Wendy concludes. "This is crucial if you want to build personal relationships or get support in your career. There may be trends and best practices, but at the end of the day, we’re all individuals. And when you show parts of yourself, you can find ways to truly relate to others – and that makes a big difference."