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Van Lanschot Kempen Logo
Den Bosch 32 - 40 hoursBachelor HBO

Specialist Business Improvement

Create your own future

As a Specialist in Business Improvement, you lead data analysis and process improvement, automation, and digitalization. You initiate, coordinate, and guide process improvements and innovations to optimize our operational excellence, customer experience, and efficiency.

You work in a dynamic team of 150 employees within CAM, the heart of the mid-office of Private Banking at Van Lanschot Kempen. This team combines KYC and CDD expertise and supports the commercial departments. The departments respond to developments inside and outside the bank and make significant strides in data analysis, process automation, Robotics, and AI.

You collaborate with colleagues from CAM, IT, commerce, and other departments such as Legal, Compliance, Risk, and Internal Control. With your knowledge, you bring specialists together, operate at various levels, and inform the department, management, and other stakeholders to achieve.

Furthermore, you are engaged in:

  • You implement workflow and process improvements.
  • In addition to continuous improvements, you contribute to the department's change calendar and also guide larger (cross-departmental) process improvements and projects. You are responsible for concretizing, coordinating, and timely realizing the improvements.
  • You provide structural data analysis solutions to enable the department to work data-driven. Because you have technical knowledge yourself, for example in the area of SQL and PowerBI, you can analyze data, making our department agile and self-managing.
  • Your schedule is not fixed but is shaped by the opportunities you see and the needs of the departments and organization.
  • You are proactive and continuously improve your (technical) skills, allowing you to independently implement changes and better assess opportunities and possibilities.
  • Your position is highly visible within the organization; you are a point of contact for opportunities and challenges, and you motivate and encourage others to further develop ideas and come up with solutions themselves.

Your talents

Curious, flexible, and results-oriented. That's how we can best describe you as a Specialist in Business Improvement. These are the talents you use to guide our colleagues every day through a continuously changing world. By thinking ahead and asking further questions. It is advantageous if you already have experience with PowerBI, SQL, and project management, but we will certainly help you grow further in these areas!

Additionally, you have:

  • Two to five years of work experience.
  • Experience in managing complex (change) projects.
  • You are analytically and communicatively strong, effortlessly switch between different levels, and empathize well with others. From design to building and from testing to implementation, you own the entire process!
  • Fluent in Dutch and have a good command of the English language, both spoken and written.
  • You are flexible and stress-resistant.

Move ahead at Van Lanschot Kempen

Investing in a more future-oriented, sustainable, and data-driven way with various clients; both nationally and internationally. With over 300 years of experience, we make this ambition a reality at Van Lanschot Kempen. We do this with approximately 2,200 colleagues in various fields of expertise.

Client Administration currently consists of approximately 95 employees and is constantly evolving to keep up with developments both within and outside the bank. Every day, we process around 2,000 customer orders for the Netherlands and Belgium. To stay ahead, we continuously implement further digitalization and optimizations. We work with interfacing, robotics, workflows, and AI, among other things. All these innovations aim to contribute to an optimal customer experience, operational excellence, and compliance with laws and regulations. Good collaboration within the department, as well as with other departments, is very important in this regard.

An organisation's degree of innovation and agility also depends on the diversity of its workforce. Our differences make us stronger. We promote an inclusive work environment where all colleagues feel at home. With us, you can be yourself. And we are proud of that.

Curious about the stories of colleagues and how they experience working at Van Lanschot Kempen? Go to Podcasts and find out more!

Turning talent into value!

That's what we do! The fact is, if you add value, you can expect the same from us in return. A good work-life balance with our 'hybrid way of working' is a good example of this. As an Specialist Business Improvement, you will also be given:

  • a gross monthly salary that matches your knowledge and experience;
  • a flexible budget of 19.47% of your gross salary (containing a 13th month, 8% holiday allowance & 7 extra legal leave days) You can utilize this by buying a bike, monthly gym membership, but also to save up for a sabbatical! It’s also possible to get the full budget paid out at any moment in the year;
  • the opportunity to take an extended leave of absence, for example, for a sabbatical;
    your commute to work is compensated, including green options of walking and biking to work; 
  • working from home allowance;
  • the option of exchanging national public holidays for religious holidays;
  • A study cost scheme for personal and professional development training opportunities. 

 
And we have many other employment benefits ready for you. Discover all the benefits of working at Van Lanschot Kempen.

Working on tomorrow's capital

Just the vacancy you were looking for? Please apply.

Do you have any questions? Please get in touch with Sofie Gieben, Team Lead Client Administration & Monitoring on +31885531645 or at s.gieben@vanlanschotkempen.com.

point of contact

Florencia Uhart

Recruiter
+31 6 33 02 93 02
f.uhart@vanlanschotkempen.com

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